New World Development Company Limited
60
Co r po r a t e Su s t a i nab i l i t y
How We Report
For the first time since we began reporting on sustainability, we conducted a comprehensive stakeholder engagement
exercise as part of our strengthened commitment to address their feedback and improve our performance. This section is
also the first time we have carried out a materiality assessment, which was informed by the results of our stakeholder
engagement exercise.
We also referenced the latest ESG Reporting Guide issued by HKEx. More information about our performance in accordance
with the HKEx ESG Reporting Guide and the Core option of the Global Reporting Initiative (GRI) G4 Sustainability Reporting
Guidelines is also available in the standalone Sustainability Report to be released on our corporate website.
This section and the standalone Sustainability Report are assured independently by the Hong Kong Productivity Council to
ensure the credibility and accuracy of the data and content and to fulfil the reporting requirements. The assurance statement
can be found on sr.nwd.com.hk and in Sustainability Report 2016.
BESPOKE
“At New World, We Are All Artisans!” The Artisanal Movement focuses on the user experience, while our consideration of
individual stakeholder groups — from employees and customers to the general public — is reflected in our business
operations, risk management approach and long-term corporate development.
Stakeholder Engagement
Stakeholder engagement is an ongoing process in which we reach out to those who are affected by or have an influence on
the way we run our businesses. For this year’s ESG section and Sustainability Report, we are giving voice to a broad
spectrum of stakeholders in order to provide them with the opportunity to express their views on our performance and
strategies for the future, particularly as they relate to ESG issues. The results of this exercise not only help us to address
these issues, but to create programmes that benefit the community.
It is becoming widely acknowledged that companies which consider the interests of stakeholders are much more likely to
excel in today’s marketplace than those which focus solely on the bottom line. This is particularly true for sustainability
planning and reporting. For a sustainability report to be relevant, companies must take into account the needs, expectations
and aspirations of their stakeholders — the organisations and people who affect or are affected by a company’s actions,
behaviour and policies.
This means engaging stakeholders, listening to them and identifying and prioritising the issues with which they are
concerned. The process of stakeholder engagement should be expansive, inclusive and comprehensive. The objective is to
engage stakeholders in order to inform strategic planning and produce meaningful products and services rather than to
consult them on their expectations and grievances.
Extending Our Engagement
For our 2016 report, we broadened our focus to include a wide range of stakeholders in a deep, inclusive process of
consultation. In particular, we put greater emphasis on internal stakeholders, as well as those external stakeholders who
have a higher awareness of NWD’s sustainability performance.
This change was the result of our need to put sustainability concepts into practice, starting with our staff and ultimately
along our entire supply chain. The mandate from Dr. Adrian Cheng, our Executive Vice-Chairman and Joint General Manager
was clear: “To integrate sustainability into our overall business operations through initiatives such as The Artisanal
Movement, our journey of creativity, imagination and innovation.”
