Annual Report 2016
61
Co r po r a t e Su s t a i nab i l i t y
We referenced the AA1000 Stakeholder Engagement Standard and identified issues of material interest — those that are
most relevant for informing the content of our sustainability report and planning — through three main sources:
1.
Internal stakeholder mapping: Our Sustainability Team mapped out the year-long
stakeholder engagement exercise, including the issues raised, the frequency of
meetings and responses from NWD. From this document, we culled the most
commonly-raised issues and organised them under ESG Aspects.
2.
Interviews with a select group of internal and external stakeholders in order to
identify or verify issues and their importance to the Group.
3.
Identify existing customer focused initiatives to assess the effectiveness of our
strategy.
2016 Stakeholder Groups
Stakeholders were engaged in third party-facilitated
interviews in order to solicit their opinions on our
sustainability performance. They included employees
from key departments, including those involved in
property development and customer-facing roles;
suppliers of construction materials; and social and
environmental NGOs.
A series of individual interviews and roundtable sessions were conducted with all key internal stakeholders.
Materiality Assessment
We believe that disclosing how we conduct a materiality analysis and allowing stakeholders to comment on the process
helps us win the trust of stakeholders, which leads to stronger, more informed results. In so doing, our internal stakeholders
will gain an understanding of the interests and concerns of our external stakeholders, which will lead to more synergy in our
day-to-day operations and create a greater impact on the Group.
Understanding and identifying material aspects will also build confidence among the Board, executives and management
about which issues are material to the Group. Moreover, it will enable us to prioritise our efforts, resources and strategy,
take into account the risks to the business, appreciate what is important to external stakeholders and put greater focus on
our reporting.
Ultimately, one of the main benefits of a materiality analysis is that it will enable us as an organisation to move beyond a
reactive approach towards strategic planning and begin the process of identifying opportunities for our business.
Identifying Issues Material to NWD
In addition to the findings of the stakeholder engagement exercise, we identified local and global issues of ESG significance,
based in part on GRI guidelines, which are of greatest significance to multiple stakeholders and NWD’s future success.
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AA1000 Stakeholder Engagement Standard
